13. January 2020 · HAHN media group

What is social media?

What is social media?

Social media refers to digital media and technologies that enable users around the world to interact with one another.

This includes creating, editing, commenting on, consuming, sharing, or “liking” simple text or voice messages, images, videos, blogs, or entire online articles.

Social Media

Unlike traditional media, communication on social media is not one-way. Users can create their own content, respond to other content, and share it with others.

This creates a direct exchange between individuals, businesses, organizations, and communities.

For Businesses

Businesses can use social media, among other things, to:

  • increase their brand awareness
  • communicate with existing and potential customers
  • showcase products and services
  • disseminate content and information
  • receive feedback from customers
  • build their own community

Which platform is suitable depends, among other things, on the target audience, the company’s own goals, and available resources.

Social Media at a Glance

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